Contact us
The quickest way to reach us is by email: [email protected].
What we can help with
- Corrections. If a fact on the site is wrong or out of date, tell us which page and what you saw. A screenshot helps.
- Questions about our guides. If something we wrote is unclear, we will explain it, and probably rewrite the page.
- Feedback on the site. Including accessibility problems, broken links and pages that do not display properly on your device.
What we cannot help with
We are not Kingdom Casino and have no access to player accounts. We cannot reset passwords, check balances, approve withdrawals or verify documents. Please do not send us identity documents or card details. For anything account-related, use the operator's live chat, which is open around the clock.
If you need support with gambling
If you are contacting us because gambling has become a problem, please speak to someone who can help straight away. The National Gambling Helpline is free and open 24 hours a day on 0808 8020 133, and BeGambleAware has advice and online chat. Our responsible gambling page lists more options.
Press and partnership enquiries
We do not sell advertising space, sponsored posts or link placements, so requests of that kind will not get a positive answer. Journalists and researchers with questions about how we work, or about offshore casino licensing for British players, are welcome to write to the same address. Please say in the subject line what your enquiry is about so it reaches the right person quickly.
Response times
We read every message and aim to reply within three working days. Corrections are prioritised. If a fact is confirmed wrong, the page is updated first and the reply follows.
Your message and your data
We use your email address only to reply to you, and we keep correspondence for no longer than needed. Details are in our privacy policy.